Alumni – June 2019
Not Shown
Barbara Campbell
A lifelong love of pianos began at a young age for Barbara Campbell, who turned that passion into a full-time career as a professional piano technician. “I began my piano studies as a young girl and continued playing in college as a music business major,” Campbell says, choosing the piano as her instrument of choice.
Now the owner of Pitch Perfect Pianos in Alpharetta, Georgia, Campbell says that early passion has culminated in the perfect marriage of musical performance, technical, and business skills. With more than 15 years of experience, she also serves as the head Steinway technician at Steinway Piano Galleries.
Campbell provides a wide array of services, including piano tuning and repairs, regulation, voicing, cleaning, concert preparation, full piano rebuilding, and piano appraisals. She also provides player piano installations and maintenance.
She received a Bachelor’s Degree in Music Business, and also sings and plays saxophone and bass clarinet. She is a Registered Piano Technician and a member of the Piano Technicians Guild, and has completed advanced training at the Renner Academy. Campbell is Steinway and Yamaha trained, and is a factory trained installer and service technician for PianoDisc, QRS, Disklavier and Spirio player piano systems.
“Becoming a piano technician has become the perfect profession, as it appeals to my musical side while allowing me to work with my hands and serve others,” Campbell says.
To learn more about Campbell and her services, visit the Perfect Pitch website, email Barbara Campbell, or call her at 404-884-5136. She can be reached by mail at 5950 North Point Parkway, Alpharetta, GA 30022.
Aften Fairbanks
From student to professional, Aften Fairbanks has enjoyed a wide range of experiences as a Registered Piano Technician, from basic tuning to rebuilding the entire instrument.
“I began servicing pianos as a student technician for Brigham Young University in Provo, Utah,” she recalls. “Upon graduation, I was hired by Baldassin Pianos and began learning how to rebuild pianos,” working under the tutorage of Rick Baldassin, considered one of the world’s most knowledgeable and experienced piano technicians. She also completed advanced training at the Renner Academy.
“I love listening to a newly installed soundboard and hearing the resonating sound fill the room,” she says of her work. “That, and completing a fully restored piano, are the most satisfying parts of my job as a rebuilder.”
In addition to residential customers, Baldassin Pianos services institutions such as Utah Symphony and Opera, Brigham Young University, Ballet West, Salt Lake City International Jazz Festival, University of Utah, Capitol Theater, and Westminster College, as well as the area’s most important recording studios.
Residential services include tuning, pitch raises, voicing, regulation, broken string or hammer replacement, and much more.
To learn more about Fairbanks and the Baldassin services, visit the Baldassin Pianos website, email Aften Fairbanks, or call her at 801-322-4441. She can be reached by mail at 441 W 12300’s S, Suite A500, Draper, UT 84020.
Michael Ryan
With more than 30 years of experience, Michael Ryan is well respected as a leader in the piano technician field, serving in numerous professional capacities in Australia over the years. How he got into the business is another story, however.
“I entered the trade purely by accident,” he says, noting that he wasn’t even aware that piano tuners existed. “I played a few instruments before commencing my apprenticeship,” he recalls. “I always liked to fix and build things, so it turned out to be the right job for me. I enjoy the people I meet through tuning and servicing pianos.”
Ryan wears two hats, one as owner of his own piano services business, Performance Pianos in Brisbane, and the other as the principal in charge of Renner Australia, the authorized distributor for the Renner company in Germany, which manufactures what many technicians consider to be the highest quality parts used in the piano repair and rebuilding industry.
A Registered Piano Technician, Ryan’s list of educational pursuits is exhaustive, having studied in many of the world’s leading piano manufacturing facilities, as well as advanced training at the Renner Academy. He is accredited with Steinway, Kawai, Petrof, and PianoDisc.
Performance Pianos provides a wide range of services, including convert tuning and preparation, voicing, action regulation and rebuilding.
To learn more about Ryan and his services, visit the Renner Australia website, email Michael Ryan, or call him at 61 (0) 409 279251. He can be reached by mail at 117 Hutton Rd, Ferny Hills, Brisbane, Australia 4055.
Trying to save his school district money on piano repairs led Thane Yennie into a new adventure that would become his life-long passion.
Learning the business from the ground up is not only a familiar saying, but it is the path that Richard Woodruff followed in developing his own business, Woodruff Piano Repair, in Tucson, Arizona. Woodruff also serves as a technician with the University of Arizona.
Robert Wilkinson knew early on that the field of music would be his career path. He pursued the more specific area of piano technology after graduating with a degree in music and apprenticing with a highly respected piano technician in Augusta, Georgia.
It was his apprenticeship for three years with a highly experienced piano technician that inspired Stephen Wallace to pursue a career in piano technology, serving MidCoast Maine.
Her positive experience at a highly respected private vocational school in Boston motivated Christina Scroggins to pursue a career in piano technology, founding her own business, Scroggins Piano Service, which serves the San Francisco Bay area in California.
Earning money for Arabic language studies motivated Jared Rowles to pursue piano technology studies as a high school homeschool student years ago. Today, his career and his piano tuning and repair business have blossomed, enabling him not only to provide for his family but to serve his community as well.
Growing up with many pianos as a child, Will Roper was encouraged by his parents to learn how to tune them. That encouragement influenced Roper over the years to pursue a career as a basic piano instructor at North Bennet Street School in Boston, Massachusetts. Today, he specializes in trade school education and offers his expertise to other piano owners.
Pianos have always fascinated Scott Reitz, owner of Scott Reitz Piano Service and a registered piano technician serving Los Angeles, California, and surrounding areas.
An expert guitar luthier and owner of a guitar restoration business, Eddie Paik always was fascinated with the intricacies of piano technology – maintaining, repairing and rebuilding pianos with some 12,000-plus parts.
A love for music – and a need to develop income – combined to compel Will Lauzon to pursue a career in piano technology, a decision he has never regretted. “I wanted a job that would involve music in some way – one that would facilitate my ability to write and perform music without relying on writing or performance to earn a living,” Lauzon says.
It is not often that a concert pianist also knows how to repair and rebuild the instrument, but that is the story of Yoahn John Kwon, an independent piano technician in Hoffman Estates, Illinois.
It was the encouragement from a well-known piano technician to become a piano tuner that eventually motivated Steven J. Hopp to develop his own business, Piano Works Gallery & Clocks in Midland, Texas.
The transition from the corporate world to the piano technology field was an easy decision for Paul Gates, owner of Gates Piano Service in Davis County, Utah.
In 1978, while studying piano in college, Kayoko “Kay” Forrest was offered a job at one of the best-regarded piano stores in the country, David L. Abell fine pianos. He employed some of the finest piano technicians in Southern California. This opened a path for her to train with mentors and teachers. “He was the consummate piano man,” Forrest says of her training, recalling his passion for excellent customer service.
From chemistry to the piano business – quite a journey for Bradley Evans, owner of Lynn Evans Piano Service in Taylorsville, Mississippi.
Tuning and fixing pianos proved more interesting than just selling them, says Gregory Davidson, in explaining why he founded Topaz Pianos in Victoria, BC.
McKinley Corbley is a shop and field technician at Piano Craft, a dealership in Gaithersburg, Maryland, specializing in higher-end piano sales and rebuilding.
A family that valued musical talent and a hands-on work ethic influenced Dana Christensen at a young age to eventually pursue formal musical education which led to establishing her own business, Pianos by Dana, located in Bend, Oregon.
Growing up with pianos left an indelible mark on Tim Anderson, who today serves as lead technician with Tim’s Tuning in Woodstock, Georgia.
Matt Brown grew up in his father’s rebuilding shop. At seven years old, he began learning the trade and found his life’s calling in the process. Now the owner of Matt Brown Piano in Mesa, Arizona, he specializes in piano tuning, regulation, minor repairs, and complete piano restorations.
When she was young, Ashley Blaha was fascinated by watching the piano tuner work on her family’s piano. She started learning more and ever since, piano technology has been a life-long passion. She now has her own business, The Artful Key, in McKinney, Texas, that serves the larger Dallas area.
Physics, creativity, and a love for hands-on work are the key ingredients behind the success of Ivory 52, a piano business founded by Amanda Casanova, serving Hudson, Wisconsin, and surrounding areas.
It was a fascination with the piano since age five that ultimately landed Calvin Wong on the campus of the University of Alberta and the Department of Music in Edmonton, Alberta, Canada, where he serves as a piano technician.
The pandemic had its downsides, but for Christopher Vesenka, it proved to be the silver lining on the cloud, providing him with an opportunity to change his career path. “My uncle offered to teach me the piano technician business, and as they say, the rest is history.”
Mark Thurner’s passion for music and a fascination with acoustics provided the springboard for Harmony Piano Tuning in Los Angeles, California.
Billed as Arizona’s largest used piano store, Stilwell Pianos offers a wide array of services, specializing in the refurbishing of pre-owned instruments that are recreated to sound as good as new. They are located at 1941 W Guadalupe Road #115 in Mesa, Arizona.
A piano teacher’s advice proved instrumental in shaping Luke Shank’s future. “My piano teacher told me I had musical talent and was good with my hands,” he recalls, instilling a sense of confidence and helping focus his interest in those two areas.
After his honorable discharge from the United States Marine Corps, Aaron Reyburn joined his father in the family business, Reyburn Pianoworks, 4625 14 Mile Road NW in Rockford, Michigan.
When listening to Jude Reveley talk about restoring vintage pianos, you quickly realize you are talking with someone who is passionate about his work. As the owner of Absolute Piano Restoration, 171 Lincoln Street in Lowell, Massachusetts, Reveley is intensely focused on restoring an instrument as closely to its original design as possible while at the same time ensuring the highest quality performance possible.
At age six, Sofia de la Peña was fascinated as she watched a piano technician tune the piano in their home. It was a fascination that would stay with her for life.
“I have been fascinated by the piano since I started playing at the age of nine,” Jared Maltba recalls. “When the opportunity came to work on them, I fell in love with the process, seeing how a piano can be transformed and achieve maximum performance.”
Given his fascination for tuning pianos, Tom Maeda says he wanted to save money by tuning pianos himself. “My old friend who managed a piano store asked me to help out in the store, where I acquired two years of training in all aspects of piano servicing, repairs and maintenance,” he recalls.
As CEO of Pianoteknikk in Lunner, Norway, Robert Johannesen knows the value of continuing education, having most recently traveled to the United States, where he completed advanced training with the world-renowned Renner Academy, a division of Renner USA, headquartered in Carefree, Arizona.
Combine a mechanical inclination with a love for music, and you get Jonathon Jacobeen, a master piano technician and owner of Nova Piano Tuning in Manassas, Virginia.
A love for music and a fascination with the craftmanship of pianos is what inspired Lucas Heuer to pursue a career as a certified piano technician. He is associated with Texas Piano Restoration, 625 Lake Vista Lane in Lavon, Texas.
Tobias Hamilton was born and raised in the piano business. He was taught by his grandfather, father, and his uncle – all well-established piano technicians. Tobias took the piano business seriously when his father became ill and could not work anymore.
Getting into the technical field of piano rebuilding and repair “was a complete accident,” Adam Hayes confesses. “I was in need of a job halfway through my accounting degree program,” he candidly admits. However, fate had something else in mind.
It was an early passion for pianos that eventually led Joshua Gaither to establish Volunteer Piano, 10004 Hall Drive in Knoxville, Tennessee.
It was a midlife career change that took James Fernandez to Lindeblad Piano Restoration in Dover, New Jersey. He says it was the opportunity to work with the well-respected Lindeblad Piano family that drew him in.
While a university student studying music, Jason Cassel realized that he would need to think long-term about how he would make a living in that field. Fortunately, it was then that he discovered the university’s piano shop, where he was hired as a student apprentice.
It was an old piano given to him by his mother that sparked José Cabrera’s interest in pursuing a career as a piano technician. “She gave me the piano while I was at the conservatory,” he says. “But since we couldn’t afford to have it fixed, I enrolled in a piano technology class at the conservatory so that I could learn how to fix it myself.” And as they say, the rest is history. It was then that he discovered his passion for restoring pianos to their original glory.
Curiosity may not be good for cats, but it proved golden for Scott Burns, a piano technician in Helotes, Texas, whose curiosity about pianos ended up as a life-long career for him.
Akane Behrens is a piano technician associated with Behrens Klavier Service, located at 319 W. Webster Road in Royal Oak, Michigan. The business specializes in home piano tuning and repairs.
A sensitivity to vibration and a love for playing the piano played a role in guiding Lin Bai to pursue a career as a piano technician and ultimately become involved with Golden Lark Led in North York, Ontario, Canada.







